Billing Terms & Conditions

The following terms and conditions apply to the use of, and orders placed on the www.athru.com website. By placing an order with Lough Gill Distillery you will of deemed to have read, understood and agreed to these terms and conditions. Throughout the site, the terms “we”, “us” and “our” refer to Lough Gill Distillery.

Orders & Payment 

Our products are hand-finished in small batches, making them limited edition. All items are sold on a first come, first served basis. If you have placed an order for a product which has sold out we will contact you as soon as possible to let you know when one will be available for you. Please also note that single malt whiskey is produced in small batches and may no longer be bottled to order. We will notify you if this is the case at the time of order. 

Payment for orders made on our online store are accepted via Stripe and Paypal. Once you have placed an order with us you should receive an order confirmation detailing the items purchased and delivery address entered.

We reserve the right to refuse an order when we cannot obtain a payment , there has been a pricing or product description error.

Shipping COSTS

The prices displayed on this site are exclusive of shipping costs which are calculated separately during the checkout process depending on the delivery address associated with the order. Delivery costs will be clearly shown during the check out process, prior to the order being confirmed and payment taken. Please note it is not currently possible to collect orders directly from the distillery.

Illustrative multi-currency pricing 

All transactions entered on this website will be processed in Euros based on the exchange rate and charges used by your bank, e-wallet or payment network provider at the time. We may also display equivalent prices in alternative currencies based on estimated exchange rates at the time. These rates are illustrative only and the actual amount debited will be determined by your bank, e-wallet or payment network provider at the time the payment is processed.

What are PCI DSS?

PCI DSS stands for the Payment Cards Industry Data Security Standards. The PCI is an organisation made up of major card companies like Visa, Mastercard, JCB and American Express. These new international standards are designed to improve the security of card payments and reduce fraud. Squarespace’s payment processor, Stripe, is PCI compliant. Warped Textiles uses Stripe to provide card transaction services and Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. For further reassurance please read Stripe’s Security statement.

Security of information / data storage

Lough Gill Distillery’s online shop is hosted by Squarespace, alongside our site we use Stripe and PayPal to enable card transactions. Stripe provides the technical, fraud prevention, and banking infrastructure required to operate our on-line payment systems. Squarespace and Stripe provide us with the online services that allows us to sell our products to you. Squarespace and Stripe store your data on a secure server behind a firewall. Your address and email address is sent to us so that we can complete your order, we have no access to any of your payment card details.

All prices quoted on our website are in pounds sterling. Please remember that your order will become legally binding as soon as we have accepted it and will not be dispatched until we have received payment in full. Prices and availability of item(s) and postage are subject to change without prior notice. If you wish to add products to your order, change your delivery address, remove items from your order or cancel it completely, please contact us as soon as possible at sales@loughgilldistillery.com. Packages returned to us that need to be sent out again will incur another postage charge.